How to Cancel 9 Round

• 9 Round

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Pick up your phone and call the phone number for the gym you signed up at or attended most frequently
2. Ask the rep to explain the cancellation process
3. So they can find your account, give the rep your information when asked for it
4. Ask if you are in a contract or free to cancel
5. If asked to send a letter follow our instructions to do so!

Follow these steps:

1. Type or write up a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and keep a copy for your records.
2. Make sure to use Certified mail and send your correspondance to the following address: the address provided to you by the gym
3. Pick up your phone and call the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
4. Request that the agent emails you confirmation or gives you a verbal confirmation code
5. Keep the proof given to you for your records

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