How to Cancel

About allows you to search for people and find their background information. The 2 guides on this page will show you how to cancel.

How to Cancel

Things You’ll Need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Contact Method: Login

  1. Goto the website
  2. Login with your email and password
  3. Tap on “My account”
  4. Tap on “My account” again on the next page
  5. Scroll left to locate “cancel” and click it
  6. Keep the proof given to you for your records

Contact Method: Phone (Live Agent)

  1. Pick up your phone and call 800-718-8997
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it
  4. Ask the representative if you will be charged again
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records Information


Address 1
1821 Q Street
Zip/Postal Code
United States

Contact Information

Phone 1
(800) 718-8997
Email 1
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