How to Cancel ID True

ID True is also known as

  • ID True

About ID True

ID True was founded in July 2013 and is located in Southern Califonia, in the greater Los Angeles area. The primary contact and business manager is Mr Dan Ellis. The company’s alternate business name is Main Street Response, LLC. ID True offers three reports to their customers: people search, background search and reverse phone lookup. ID True allows customers to subscribe to a monthly paid membership to perform unlimited background checks and public record searches. The information contained in the searches is pulled from millions of federal, state, county, city and local databases. Each customer performs searches in their secure member portal for privacy protection. All that is needed to conduct a search is a person’s first and last name, and his or her state. The reverse phone lookup is even more simple and is just like it sounds. A customer enters in a phone number to learn the name of the person the number is registered to, whether it is a landline or mobile line, plus the network carrier’s name. It is possible to learn social media information from the reverse phone lookup as well. ID True has a free opt-out feature to allow people to remove their own information from the ID True search database. ID True is a monthly subscription service costing $9.95 for the first month and $38.95 for each following month. This is paid automatically at the beginning of each service month. There is also an option to pay for three months at a time at a discounted price. At this time, ID True does not offer the capability of running individual reports without a paid membership. If you are looking for assistance in cancelling the service because you no longer need it, we can help. Included in this article is a simple how-to guide that will instruct you on how to cancel your ID True membership. Also included is the information you will want to have ready when you reach out to them. Continue reading below for details.


Get together the following account information:

  • First Name
  • Last Name
  • Email address on the account
  • Password
  • Last 4 digits of Credit Card being charged
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call 1 (800) 443-2205
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it
  4. Just to be sure, ask for a refund
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records


Contact Information
Phone 1800-443-2205
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Facebook Url
Main Site Url
Help Site Url
Terms Of Service Url
Privacy Policy Url