How to Cancel Metrofax

Metrofax is also known as

  • Metrofax

About Metrofax

The following time you need to transmit a fax, forget about looking for a specialized device. Try an online fax provider instead. One reasonably priced option is MetroFax, which allows you send and receive faxes through a web interface, your current email client, or its cutting-edge mobile app. Nevertheless, it lacks digital signature tools, an updated web interface, and foreign phone numbers. Because they both provide more user-friendly and feature-rich faxing experiences, Fax.Plus and HelloFax are the PCMag Editors’ Choice winners in the online fax area. MetroFax provides various pricing tiers, just like the majority of other online fax services. 500 sent or received pages are included in the $9.95 per month (up from $7.95) Essential package. The following grade increases the monthly page count to 1,000 for $12.95. Professional, the highest tier, provides 2,500 pages per month for $35.95. Each plan’s annual costs are marginally reduced. MetroFax levies an additional fee of three cents per page if you go over your page limit. Considering only the price per page, MetroFax’s 1,000-page plan offers the best value of any fax service customers tried. The basic tier of MetroFax has fewer pages than Nextiva vFAX, but both services cost the same ($8.95 per month). Another choice for those who frequently send faxes is RingCentral Fax, which begins at $22.99 per month for a pool of 1,500 pages. SRFax is the least expensive for-pay service. For a monthly allocation of 25 pages, it costs $3.29. Another low-cost faxing alternative is provided by Fax.Plus; for $5.99 per month, you can send or receive up to 100 pages. Customers like MetroFax’s pricing model better than those that limit sent and received pages separately because it combines sent and received pages into a singular pool. Pools of pages give you more freedom in how you can use your subscription and reduce the likelihood that you will incur annoying overage costs. The MetroFax service provides a 14-day free trial if you’re unsure about it. To use it, though, you must first register an account and input your credit card details. You can try out Biscom 1-2-3 for free without entering your credit card details. There are also totally free faxing options, but the majority have significant restrictions. For instance, both Fax.Plus and HelloFax provide free, send-only levels, but your page allotment does not resupply over time. FaxZero, on the other hand, offers a basic service that is free for the first five faxes you transmit each day. MetroFax charges extra to send a fax to a foreign number, excluding Canada. The service levies an additional cost for each sent page. Accordingly, based on the carrier and number type of the recipient, MetroFax will charge you between 10 and 40 cents if you send a fax to an Australian number. The foreign pricing models used by Fax.Plus and HelloFax are much better. Based on the location of your fax, both services deduct a specific number of pages from your total. For instance, a one-page copy to Australia would subtract two pages from your total. The user can escape spending additional fees with this pricing structure. You can choose the area code for your dedicated fax number when you join up for MetroFax. You can only use US and Canadian phone lines, though. Consider MyFax or eFax if you require something outside of North America. However, MetroFax offers the option of a toll-free number without any extra fees. You can also transfer your current fax number, which is advantageous for people who want to keep their current number. The vanity fax number choice that RingCentral Fax provides is not available to you. You can create a vanity facsimile number that is tailored to your requirements. For a dog-walking company, 1-800-DOG-WLKR would be an appropriate phone number. MetroFax generates a four-digit passcode when you establish an account that you use to access the web interface. Customers are more concerned about the fact that the service sends you this passcode in plaintext, which is unsecure, rather than the fact that a four-digit passcode is woefully insufficient from a password-strength perspective. Additionally, MetroFax does not provide any choices for two-factor authentication. It could be disastrous if someone uses your account to transmit faxes as if they were you. You should use a password manager to secure all of your logins and change your MetroFax password as soon as you establish an account. MetroFax’s interface is similar to those of eFax and MyFax, so an upgrade is long overdue and it still resembles webmail from the last decade. It’s practical, but not at all enjoyable to use. The contemporary interfaces of mFax and HelloFax are far more user-friendly. You must input the necessary information in the Send Fax pane before you can send a fax. The MetroFax address book can be used to store addresses or update addresses on the fly. The topic line and body text, both of which are found on the fax cover sheet, are filled out after your fax has been addressed. Then, depending on which occurs first, you can add up to 10 documents or 20MB worth of attachments. You shouldn’t have any difficulty attaching a file to your fax because MetroFax supports the majority of common document and image file types. Given that MetroFax stores all of your faxes indefinitely and that the search is reliant on those tagged terms, the ability to name any fax in your inbox is crucial. Unfortunately, MetroFax reduces the attachment preview window to a tiny sliver at the foot of the inbox by default, but at least it can be resized. HelloFax has effective editing and digital signing tools that make working with any document simple. Although eFax’s implementation of digital signatures is less user-friendly than HelloFax’s, it does allow them. The digital signature feature of Fax.Plus is presently only available in its mobile apps, but it functions well. Digital signing tools are totally absent from MetroFax. The business announces the recent launch of jsign, a new document signature service that is available for free trial, by its owner, J2 (which also controls PCMag, as previously mentioned). However, since this is a totally different program, MetroFax users do not have any special access to it.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call 888-321-3121
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it
  4. Ask the representative if you will be charged again
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records


Address 16922 Hollywood Blvd
CityLos Angeles
Zip/Postal Code90028
CountryUnited States
Contact Information
Phone 1888-321-3121
Email 1[email protected]
Email 2[email protected]
Email 3[email protected]
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