About ADT Security
ADT Security provides home security and automation services. This page includes 3 guides to show you how to cancel your account with ADT Security.
How to Cancel ADT Security
Things You’ll Need
- First Name
- Last Name
- Phone Number
- Email Address
- Username
- Password
- Billing Address
- City
- State/Province/Region
- ZIP/Postal Code
- Country
- Reason for Cancellation
- Last 4 Digits of Card
- Date of Last Charge
- Amount of Last Charge
- Verbal Password
- Business Name (if applicable)
- Account Number
Contact Method: Phone (Live Agent)
- Pick up your phone and call 800-588-2159
- Tell the rep you need to cancel
- So they can find your account, give the rep your information when asked for it
- Request that the agent emails you confirmation or gives you a verbal confirmation code
- Ask the representative if you will be charged again
- Keep the proof given to you for your records
Contact Method: E-Mail
- Compose an email and include all of your account information as listed
- Tell the rep you need to cancel within the email
- Request that the agent emails you confirmation or gives you a verbal confirmation code within the email
- Send your email to sascancels@adt.com
- Do not consider your account cancelled until you receive confirmation
Contact Method: Fax
- Type or write up a letter and include all of your account information as listed
- Tell the rep you need to cancel within the letter
- Request that the agent emails you confirmation or gives you a verbal confirmation code within the letter
- Fax it to 888-879-8340
- Do not consider your account cancelled until you receive confirmation
