How to Cancel ADT Security

About ADT Security

ADT Security provides home security and automation services. This page includes 3 guides to show you how to cancel your account with ADT Security.

How to Cancel ADT Security

Things You’ll Need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Verbal Password
  • Business Name (if applicable)
  • Account Number

Contact Method: Phone (Live Agent)

  1. Pick up your phone and call 800-588-2159
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it
  4. Request that the agent emails you confirmation or gives you a verbal confirmation code
  5. Ask the representative if you will be charged again
  6. Keep the proof given to you for your records

Contact Method: E-Mail

  1. Compose an email and include all of your account information as listed
  2. Tell the rep you need to cancel within the email
  3. Request that the agent emails you confirmation or gives you a verbal confirmation code within the email
  4. Send your email to sascancels@adt.com
  5. Do not consider your account cancelled until you receive confirmation

Contact Method: Fax

  1. Type or write up a letter and include all of your account information as listed
  2. Tell the rep you need to cancel within the letter
  3. Request that the agent emails you confirmation or gives you a verbal confirmation code within the letter
  4. Fax it to 888-879-8340
  5. Do not consider your account cancelled until you receive confirmation

ADT Security Information

Address

Address 1
1501 Yamato Road
City
Boca Raton
State/Province/Region
FL
Zip/Postal Code
33431
Country
United States

Contact Information

Phone 1
800-588-2159
Phone 2
888-722-0874
Phone 3
800-280-6946
Email 1
amscresicancels@adt.com
Email 2
sascancels@adt.com
Fax
888-879-8340
Main Site Url
https://www.adt.com
Help Site Url
https://www.adt.com/help
Web Chat Url
https://www.adt.com/contact-adt
Contact Form Url
https://www.adt.com/contact-adt
Facebook Url
https://www.facebook.com/ADT
Twitter Url
https://twitter.com/ADT

Policies

Terms Of Service Url
https://www.adt.com/about-adt/legal
Privacy Policy Url
https://www.adt.com/about-adt/legal/privacy-policy