How to Cancel ABCMouse.com

About ABCMouse.com

ABCmouse is an interactive learning company for children. We have compiled 3 guides to help you learn how to cancel your ABCmouse subscription.

How to Cancel ABCMouse.com

Things You’ll Need

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Birthdate of the child on the account
  • Name of child on the account

Contact Method: Login

  1. Goto the website https://www.abcmouse.com/
  2. Login with your email address and password
  3. Scroll down to locate “parents” at the bottom of the page
  4. Tap on “parents”
  5. Scroll down to locate “My account”
  6. Tap on “My account”
  7. Tap on “Cancellation Policy”
  8. Tap on “Continue” on the next three screens
  9. Tap on your reason for cancelling
  10. Tap on “Continue” on the next three screens
  11. Tap on the box next to “I understand”
  12. Tap on “Submit cancellation”
  13. Tap on “continue”

Contact Method: Web Form

  1. Goto the website https://www.abcmouse.com/
  2. Scroll down to locate “Customer support”
  3. Tap on “Customer support”
  4. Scroll down to locate “Billing”
  5. Tap on “Billing”
  6. Tap on “still like to contact Customer Support”
  7. So they can find your account, give the rep your information when asked for it
  8. Scroll down to locate option to submit
  9. Tap on submit
  10. Keep the proof given to you for your records

Contact Method: Phone (Live Agent)

  1. Pick up your phone and call 1-800-633-3331
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it
  4. Ask the representative if you will be charged again
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records

ABCMouse.com Information

Address

Address 1
101 North Brand Blvd
Address 2
8th Floor
City
Glendale
State/Province/Region
CA
Zip/Postal Code
91203
Country
USA

Contact Information

Phone 1
1-800-633-3331
Email 1
support@ABCmouse.com
Main Site Url
https://www.abcmouse.com/abt/homepage
Help Site Url
https://www.abcmouse.com/customer-support
Facebook Url
https://www.facebook.com/ABCmouse
Twitter Url
https://twitter.com/ABCmouse

Policies

Terms Of Service Url
https://www.abcmouse.com/tandc
Privacy Policy Url
https://www.abcmouse.com/privacy