How to Cancel Luminess Air

About Luminess Air

Luminess Air is a cosmetics company specializing in airbrush makeup application. The company has been in operation since 1997. It is owned by Luminess Direct, LLC which is based out of Stafford, TX. It is affiliated with the following sister companies: Haute Polish and Conture. Both of which are also related to the beauty industry. Sean Mehta is the founder, Chief Beauty Innovator and current CEO of Luminess Air. Mehta got his start in the fashion industry, where he saw first hand the benefits of airbrush makeup application.

The company boasts over 1 million systems sold. While the company mainly derives its product sales from home shopping networks, customers can also purchase directly through their website. Luminess Air offers a range of airbrush beauty products, including foundation, concealer, bronzer, eyeshadow, and self-tanner to name a few. These products are intended to be used in conjunction with the Luminess Icon Airbrush application kit. Customers receive a starter kit that includes the following: (1) Icon Airbrush Compressor and application stylus, AC adaptor, (2) 0.50oz Silk 4 in 1 Foundation, (1) 0.25oz Blush, (1) 0.25oz Love (a makeup illuminator). Currently, Luminess Air customers can try the system for 30 days for $19.95 due at the time of purchase, followed by 3 monthly payments of $39.99 and a $4.95 processing fee if they wish to keep the product. The customer can also opt to be charged a one-time total of $139.92.

How to Cancel Luminess Air

Things You’ll Need

  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • E-mail Address on account
  • Phone Number on Account

Contact Method: Phone (Live Agent)

  1. Pick up your phone and call 1-888-793-7474
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it
  4. Ask the representative if you will be charged again
  5. Just to be sure, ask for a refund
  6. Request that the agent emails you confirmation or gives you a verbal confirmation code
  7. Keep the proof given to you for your records

Contact Method: E-Mail

  1. Compose an email requesting your shipments be cancelled
  2. So they can find your account, give the rep your information when asked for it
  3. Ask the representative if you will be charged again
  4. Just to be sure, ask for a refund
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Send your email to care@luminessair.com
  7. Keep the proof given to you for your records

Luminess Air Information

Address

Address 1
12802 Capricorn St
Address 2
City
Stafford
State/Province/Region
TX
Zip/Postal Code
77477
Country
USA

Contact Information

Phone 1
1-888-793-7474
Phone 2
Phone 3
Email 1
Care@LuminessAir.com
Email 2
help@luminessair.com
Email 3
Fax
Main Site Url
http://www.luminessair.com/
Help Site Url
https://www.luminessair.com/help/faqs.aspx
Web Chat Url
Contact Form Url
Facebook Url
https://www.facebook.com/luminessair/
Twitter Url
https://twitter.com/luminessair?lang=en

Policies

Terms Of Service Url
http://www.luminessair.com/termsconditions.aspx
Privacy Policy Url
http://www.luminessair.com/privacypolicy.aspx

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