How to Cancel Kanopy

Kanopy is also known as

  • Kanopy
  • Kanopy Inc

About Kanopy

Kanopy distinguishes itself as a one-of-a-kind streaming service, offering users unparalleled access to an extensive and diverse collection of movies and documentaries that cannot be found on any other platform. Unlike traditional streaming services that require a subscription fee, Kanopy is completely cost-free, allowing users to enjoy its exceptional content without any financial burden. By acquiring a library card from a participating library, users can effortlessly create an account and indulge in up to 10 films per month. Kanopy’s library encompasses a wide range of cinematic experiences, encompassing independent films, timeless classics, foreign movies, and thought-provoking documentaries spanning a multitude of subjects such as science, history, and culture. This vast array of content is made possible through collaborations with film distributors and producers, enabling Kanopy to bring independent and international films to a broader audience. Moreover, Kanopy goes beyond mere entertainment and places a strong emphasis on education. Its dedicated section called Kanopy Kids offers a specialized collection of educational and captivating content tailored specifically for children. This includes beloved storybooks and animated films that impart valuable life lessons, ensuring that young viewers can learn while they enjoy themselves. Not only is Kanopy rich in content, but it is also designed to be user-friendly and intuitive. The process of accessing the platform is straightforward: users only need a library card from a participating public or university library to create an account and embark on a journey through Kanopy’s vast film and documentary selection. The interface is thoughtfully designed to facilitate effortless browsing of the collection, allowing users to easily discover new titles. Furthermore, Kanopy is compatible with a variety of devices, including smartphones, tablets, computers, and smart TVs, ensuring that users can enjoy their preferred content seamlessly across multiple platforms. In conclusion, Kanopy stands as a refreshing and innovative streaming service, offering users an exceptional range of films and documentaries. Its unique value lies in its commitment to education and support for independent cinema, setting it apart from other streaming platforms. What makes Kanopy even more remarkable is that it is completely free to use with a library card, making it an enticing choice for passionate movie enthusiasts and individuals seeking fresh and diverse viewing options. Whatever your preferences may be, Kanopy is sure to cater to a wide range of interests and provide something of value for everyone.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Membership number

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call (415) 513-1026
  2. Tell the rep you need to cancel
  3. Request that the agent emails you confirmation or gives you a verbal confirmation code
  4. Ask the representative if you will be charged again
  5. Keep the proof given to you for your records

Web Form

Follow these steps:

  1. Goto the website
  2. Fill out the page with your information where it requested to do so
  3. Fill in form and request cancellation


Follow these steps:

  1. Send your email to [email protected]
  2. Compose an email requesting cancellation, for a confirmation number and final billing details


Address 1781 Beach Street
Address 2Suite 200
CitySan Francisco
Zip/Postal Code94109
CountryUnited States
Contact Information
Phone 1(415) 513-1026
Email 1 [email protected]
Email 2[email protected]
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