How to Cancel Amazon Prime

About Amazon Prime

Amazon Prime is a VIP membership program offered by Amazon. Learn how to cancel your Amazon Prime subscription by following the 4 guides on this page.

How to Cancel Amazon Prime

Things You’ll Need

  • First Name
  • Last Name
  • Email Address
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Phone Number
  • Date of Last Charge
  • Amount of Last Charge
  • The last 4 digits of the Credit or Debit Card you are being charged on
  • The Credit Card Number you’re being charged on
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Contact Method: Login

  1. Goto the website https://www.amazon.com/gp/help/customer/contact-us#
  2. Login with your Email address and password
  3. Tap on the button that says Prime
  4. Tap on the button that says Manage Prime membership
  5. Scroll down to locate the link that says End membership and benefits
  6. Tap on the button that says End my benefits
  7. Tap on the button that says continue to cancel
  8. Tap on your choice of when to end the benefits
  9. Keep the proof given to you for your records

Contact Method: Web Chat

  1. Goto the website https://www.amazon.com/gp/help/customer/contact-us?
  2. Login with your email address and password
  3. Tap on the button that says “Prime”
  4. Scroll down to locate the box next to the words select an issue
  5. Tap on Prime in the drop down list
  6. Scroll down to locate the box next to the words select issue details
  7. Tap on Membership Management in the drop down list
  8. Scroll down to locate the box next to the words select additional details
  9. Tap on Cancel Prime membership in the drop down list
  10. Scroll down to locate The buttons marked E-mail, phone, and chat
  11. Tap on the button that says chat
  12. So they can find your account, give the rep your information when asked for it
  13. Tell the rep you need to cancel
  14. Just to be sure, ask for a refund
  15. Request that the agent emails you confirmation or gives you a verbal confirmation code
  16. Keep the proof given to you for your records

Contact Method: Phone (Live Agent)

  1. Pick up your phone and call 1-888-280-4331
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it
  4. Just to be sure, ask for a refund
  5. Request that the agent emails you confirmation or gives you a verbal confirmation code
  6. Keep the proof given to you for your records

Contact Method: Phone (Live Agent)

  1. Pick up your phone and call 1-888-280-4331
  2. Tell the rep you need to cancel
  3. So they can find your account, give the rep your information when asked for it and if they are unable to locate your account provide your credit card information
  4. Just to be sure, ask for a refund
  5. Keep the proof given to you for your records
  6. Note that you may be transferred to a new department in order provide your credit card information
  7. Request that the agent emails you confirmation or gives you a verbal confirmation code if the answer is yes, ask why!if the answer is yes, ask why!

Amazon Prime Information

Address

Address 1
P.O. Box 81226
City
Seattle
State/Province/Region
WA
Zip/Postal Code
98108
Country
United States

Contact Information

Phone 1
1-888-280-4331
Twitter Url
https://twitter.com/amazon
Facebook Url
https://www.facebook.com/Amazon/
Main Site Url
https://www.amazon.com
Help Site Url
https://www.amazon.com/gp/help/customer/contact-us#
Web Chat Url
https://www.amazon.com/gp/help/customer/contact-us#
Contact Form Url
https://www.amazon.com/gp/help/customer/contact-us#

Policies

Terms Of Service Url
https://www.amazon.com/gp/help/customer/display.html?nodeId=508088
Privacy Policy Url
https://www.amazon.com/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&nodeId=201909010