How to Cancel Hotels.com

• Hotels.com
• 1800Hotels.com

Hotels.com is a hotel booking website. The company was founded in 1991 by David Litman and Robert Diener. Hotels.com has been accredited under the Better Business Bureau since 2000 and has an “A+” rating. The current President is Adam Jay. The headquarters are located in Dallas, TX. In 2001, Hotels.com was acquired by Expedia Group. There are currently 85 websites in 34 languages. There are over 300,000 properties available for bookings through Hotels.com. Aside from bookings being available online, you can also download the app. The Hotels.com app is available on Android and iOS devices. You can also book a hotel via telephone. On the website, you can book far more than just hotels. Hotels.com includes apartments, city homes, country retreats, vacation homes, and resorts. In order to find somewhere to stay, you will need to enter the destination. You can input cities/areas, properties, landmarks, and airports/stations. You will also need to input a check-in and check-out date. You can specify how many rooms are needed and how many adults/children will be in the rooms. Additionally, you can also find travel package plans, including either flight only or flight and hotel. There may also be discounts on things to do in the area that you are visiting. You can create an account on the website to keep up with your bookings. You can sign up with your Google or Facebook account. If you do not have either of those, you can sign up with your email address, first name, last name, and create a password. Once you have an account, you can see your bookings as well as edit, change, or cancel them. You can also join the Hotels Rewards program that allows you to collect points with each night’s stay. When you collect 10 nights, you will get 1 night free. You are able to redeem your free nights anytime and anywhere. If you ever need to cancel a membership, you can easily do so. We have included some information on this page to help you change or cancel your bookings. Please continue reading for more information.

Get together the following account information:

• First Name
• Last Name
• Email Address
• Billing Address
• City
• State
• Zip
• Country
• Itinerary number
• Amount of Charge
• Date of charge
• Last 4 digits of Credit Card being charged
• Name of Hotel
• City and State of Hotel

Follow these steps:

1. Pick up your phone and call 800-246-8357
2. So they can find your account, give the rep your information when asked for it
3. Tell the rep you need to cancel
4. Just to be sure, ask for a refund
5. Request that the agent emails you confirmation or gives you a verbal confirmation code
6. Keep the proof given to you for your records